Drivers
Before collection of the RV all drivers will need to get a check code from the USA.gov site & on the day of rental present their drivers license. The main driver also needs to bring 1 additional forms of identification, a id showing name and current address e.g. bank statement. NO PASSPORTS please
Drivers must be aged between 18 and 69, and held a full license for a minimum of 2 years and be in good health. Any endorsements (points) showing on a license within 5 years will be considered on an individual basis, normally 3-6 points for speeding or traffic signal violations will not create a problem.
For visitors from abroad, licenses need to be in English or an International driving permit needs to be presented with your national license.
In addition to the main driver for a small charge, we are able to insure up to 2 further drivers on production of acceptable licenses and share cards.
Insurance
Our RV has comprehensive insurance for the named drivers listed on the hire agreement for the period of the rental. please note this does not cover your personal property and you are advised to arrange holiday insurance.
Rentals outside the US and Canada are not a problem, we need to know in advance and you will need to purchase our overseas travel pack.
If you are late in returning the RV, a penalty of $75.00 per/part hour will be charged, this is partly to cover extending the insurance to avoid you driving uninsured and as compensation for the inconvenience caused to arranging a RV for the next customer.
The driver is required to lock all windows, skylights and doors when leaving the vehicle unattended. The ignition key must be removed when the RV is not being driven.
A $1,000 damage refundable deposit will need to be paid before the start of the hire. If the RV is returned undamaged with a full inventory, full of fuel, reasonably clean with the waste water and toilet empty the deposit will be returned immediately on return of the RV, The toilet charge for cleaning if you bring it back full or part full is $60.
In the case of accident or damage your liability is up to $1,000 per accident or incident but in the case of theft or write off and overhead damage you will be liable for up to $1,500.
Damage caused to tyres/wheels, wing mirrors, glass, underside of the vehicle or overhead damage (defined as over 6feet/1.85metres) or the filling up with the wrong type of fuel will be the hirers responsibility.
In the case of damage due to negligence or in the case of damage to the interior, the full cost of rectification will be charged.
Booking
Bookings can be made online, must be completed at checkout and a deposit of 70% to 100% of total will need to be paid within 7 days of your initial request. Confirmation of your booking will then be posted or emailed.
The balance of the rental costs will need to be paid at pickup.
Before Hire the damage deposit of $1,000 will need to be paid by secure link or on the day of hire.
Breakdowns
All our RV carry full breakdown and recovery cover, in the case of breakdown or accident a 24 hour phone number is provided on the windscreen of the RV.
The hirer is authorized to spend up to $100 on repairs and will be reimbursed on production of a valid VAT receipt. For amounts above $100 authorization will need to be obtained from LosRvRental.
In the case of breakdowns, which are the fault of the hirer (e.g. filling with the wrong type of fuel), any costs incurred will be the responsibility of the hirer.
Responsibilities and Liabilities
The hirer is responsible for any traffic offences committed against the road traffic act, parking fines or congestion charges whilst the vehicle is in their charge.
The hirer is responsible for daily checks to the RV of fluid levels, bulbs and tyre pressures.
The hirer is responsible for damage to tyres windscreens and overhead damage(damage above 6ft/1.85m).
The hirer is responsible for locking doors, windows and skylight and fitting the steering lock when the vehicle is left unattended.
LosRvRental can accept no liability for replacement vehicle costs, travel or accommodation costs or consequential losses from a breakdown or accident.
LosRvRental will make every effort to make sure your reserved RV is ready on time, but in circumstances beyond our control where the vehicle is not available and a suitable alternative is unavailable our liability will be limited to refunding the payments made.
When the vehicle is in motion, passengers must be seated in the designated seats wearing the seat belt provided, the gas must be turned off and any items not bolted down made secure.
RV are recreational vehicles and as such we expect the mileage to be covered in the rental to be reasonable for the time the RV is on rent.
Pets
Domestic in-house pets are permitted in our RV.
Smoking
LosRvRental operate a strictly enforced No Smoking policy,
If you decide to ignore this policy, valeting charges will be incurred as will the cost of replacing any items damaged by or from the smell of cigarettes, pipes or cigars etc.